Privacy Policy

Last Updated: October 8, 2014


The Foreign Service Network (hereinafter referred to as “FSN”, “we”, “us”, or “our”) recognizes and understands the importance of maintaining your personal privacy. We therefore strive to provide our services with your protection in mind. This Privacy Policy (“Privacy Policy”) describes all aspects relating to gathering information while you are visiting the FSN website, how we handle your Personal Information (as defined below) for our services and all further permissible uses of such information.

By accepting the Privacy Policy and the Terms and Conditions during registration, you expressly consent to our collection, storage, use and disclosure of your Personal Information (as defined below) as described in this Privacy Policy. Our Privacy Policy may change from time to time, and those changes will be available for your review on most FSN web pages that you view and on our web page located at Your continued use of the FSN site and all web pages associated herein after any such changes have been made will signify your assent to the changed Privacy Policy. Accordingly, we ask that you bookmark and periodically review this Privacy Policy to ensure continuing familiarity with the most current version. If you do not agree with the terms and conditions of this Privacy Policy we request that you immediately cease using and accessing any services provided by FSN and its web pages.

Data Collection

You may visit FSN at any time without providing your identity or revealing any Personal Information about yourself. However, when you visit our website, we may collect and store your computer and connection information, statistics on page views, traffic to and from FSN, ad data, IP address and standard web log information and information from other companies, such as demographic and navigation data (see “The Use of Cookies at our Website” below).

We do not collect any personally identifiable information (“Personal Information”) about you (such as your name, physical address, email address, or telephone number, as more fully detailed below) without your permission. Such permission may be necessary for you to actively participate on the FSN websites. Once you provide us with your required Personal Information, you are no longer anonymous. In providing us with your Personal Information, you consent to the transfer and storage of such information on our servers. In connection with your registration and use of the FSN services, we may collect and store the following Personal Information:

  1. email address and physical contact information including but not limited to your name, address, date of birth and telephone number;
  2. all transactional information based on your activities on FSN;
  3. shipping, billing and other information relating to any purchase or shipping;
  4. any correspondence sent to us;
  5. financial information, such as your credit card information; and
  6. other supplemental information from third parties.

Use of Data

Our primary purpose in collecting Personal Information is to provide you with a safe, trustworthy, efficient, and enjoyable experience. You agree that we may use your Personal Information to:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our Terms and Conditions;
  • customize, measure and improve our services, content and advertising;
  • inform you about our services, targeted marketing, service updates, and promotional offers; and
  • compare information for accuracy, and verify it with third parties.

Disclosure of Personal Information

As a general rule, we do not share the Personal Information we collect from end-users with third-parties. We may disclose Personal Information if it is required by law, necessary to defend our legal rights or enforce our policies, or if we in good faith believe it is appropriate to cooperate in investigations of fraud or other illegal activity in which you may be involved (or are reasonably suspected to be involved), even without a subpoena, warrant or court order. Such Personal Information will be disclosed in accordance with applicable laws and regulations.

We may also share your Personal Information with third parties assisting our business operations under contract, including but not limited to fraud investigations and debt collection, with law enforcement or other governmental officials if required by law, and with other business entities, should we plan to merge with or be acquired by that business entity.

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your Personal Information to law enforcement, other government officials, or other third parties without giving you prior notice if we reasonably believe we can do so. As noted above, we reserve the right to share anonymous information with others.

Providing Data within the Corporate Group

You are consenting to allow your data to be provided within our corporate entity. We assure you that, should data be provided this way, security and confidentiality will be guaranteed with no change, and that the data will continue to be subject to the terms of this Privacy Policy.

Your Information on FSN

Once you have been approved as a registered user with FSN, you will be provided a user name. This user name will be displayed throughout the closed network within FSN that is only accessible to registered users. Your user name is usually your first and last name, which means that other registered users will be able to personally identify your activities on FSN.

When visiting FSN from a public or shared computer, certain information about you, such as your user name, may also be visible to others who may use such the computer after your use.

Access, Review and Change of Personal Information

You can access, review and change most of your Personal Information by logging on to the FSN Console at any time. However, some of your Personal Information can only be changed by contacting us directly at You are required to promptly update your Personal Information if changes occur or information is inaccurate.

Revoking Consent/Deleting Your Account

Upon your request, we will close your account and remove your Personal Information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain Personal Information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.

You can delete or deactivate your FSN account at any time. When you delete your membership, your Personal Information is removed from our database unless we are required to save the data. As a rule it takes three to five business days until your information is completely removed from all records.

The Use of Cookies at our Website

When you visit FSN, a cookie that uniquely identifies your browser may be sent to your computer. A "cookie" is a small file containing your preferences that is sent to your browser and sent back by your browser each time your browser accesses our servers. Cookies that we may use may only be read by the server that placed them there. We use cookies to improve the quality of our Service and to better understand how people interact with our Service (for example, by tracking user trends). Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. If you wish to control how and whether cookies will be accepted by your browser, you should refer to the documentation accompanying your browser. If you would like more information about cookies and how to control and delete cookies in various browsers, such as Internet Explorer, Firefox, Safari, Opera and Chrome, please visit

Security Measures

Your FSN account and profile and the information contained therein are password protected. Please note that you are not permitted to provide your password to anyone else. FSN will never ask for your password in e-mails that you receive unexpectedly or that you did not request. Please remember to log out of your account and to close your internet browser window when you leave the FSN Console; this is especially important if you use a PC in public locations. At present, this is the safest way to ensure that no one has access to your Personal Information. We assume no liability for the abuse of login data and passwords used.

Further, we treat data as an asset that must be protected. We use security measures to protect your Personal Information against unauthorized access and disclosure. However, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your Personal Information or private communications will always remain private.

Protection from Web Crawlers or Spam

FSN will take all reasonable measures to ensure that we will use your e-mail address with your express consent only for the purposes stated in the Terms and Conditions. We will not rent or sell your e-mail address to third parties, and we will prevent your e-mail address from being recorded by “web crawlers” or “web spiders” to the best of our ability. If you believe that your e-mail address has been recorded in this way, please contact us immediately at

No Responsibility for Third Party Practices

Currently or in the future, certain of our partners who provide or enable any functionality on the Service may collect information from you, including Personal Information. We are not responsible for the privacy practices of our Partners. We are not responsible for the privacy practices or the content of any third party web sites, including such web sites' use of any information collected when our end-users click through to such web sites. If you are concerned about the privacy policy of a certain third party, we strongly encourage you to contact them directly or visit their individual web sites to learn more about their individual privacy policies.

Regarding Children

We comply with the Children's Online Privacy Protection Act (COPPA). For more information about COPPA and children's privacy, please visit When we use the term "parent" below, we mean to include legal guardians.

Children under the age of 18

Our service is not directed to children under the age of 18. We do not intend to provide memberships or accounts to persons under age 18. If you are under the age of 18, you may not give us any Personal Information, and you may not create a FSN Account, register, sign up for or participate in any of our Services. Except as may be required by law, we will not knowingly collect, maintain, or disclose any Personal Information from children under the age of 18.

We do not intentionally gather Personal Information about visitors or end-users, which are under the age of 18. If you believe that we have collected Personal Information about a visitor or end-user, which is under the age of 18, please contact us at, and such account and/or Personal Information will be reviewed.

Information for Parents

We encourage parents to spend time online with their children to become familiar with the types of content available on the Internet, including the FSN website. Parents should regularly oversee their children's use of e-mail and other online communications and transactional features. Control tools are available from online services and software manufacturers that can help provide a safe online environment for kids. We do not require a user to disclose more information than is reasonably necessary to participate in the Service as a condition of participation.


If you have any questions about this Privacy Policy, please feel free to contact us by e-mail at support [at]